Refrigerator Leaking Water

The short answer: water pooling inside under the drawers is usually a clogged or frozen defrost drain. Water on the floor in front usually points to the water line or drain pan.

Check where it appears first.

What usually causes it

• Clogged or frozen defrost drain. Water backs up inside and pools under the drawers.
• Cracked or misaligned drain pan. Water misses the pan and ends up on the floor.
• Loose water line fitting. Leaks at the ice maker or dispenser line.
• Door seal gap. Warm air condenses inside and drips.
• Filter housing not seated. The filter leaks if it isn’t fully locked in.

What you can check yourself

• Find where the water is. Under the drawers points to the defrost drain; on the floor in front points to the water line or drain pan.
• Check the water filter. It should be fully seated and not overdue.
• Check the door seals and level. The front should sit slightly higher than the back.
• Check the supply line. Pull the unit out gently and look for drips at the valve.

How to prevent it

• Replace the water filter on schedule.
• Keep the door seals clean.
• Don’t overfill the freezer so the defrost drain stays clear.

When to call a technician

Call us if:

• Water keeps pooling inside the fridge
• There’s a puddle on the floor
• The floor or cabinets are getting damaged

These repairs involve live voltage, gas or hidden parts, so we recommend leaving them to a professional.

Service call: $89, waived when you go ahead with the repair. Warranty: 90 days on every repair.