Samsung · Microwave
dE / dE2
Door error
What causes it
Door switch not detecting a closed door.
What it means in practice
The microwave doesn't see the door as closed. A latch or door switch problem is typical.
What to check before calling
- ✓Firmly close the door until it clicks.
- ✓Check the door latch for food debris or damage.
- ✓Open the door, check for debris at the latch and close it firmly.
- ✓Look for a bent latch hook.
When to call a technician
If it still reports an open door, the door switch likely needs replacing.
If those checks don't clear the dE / dE2 code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your microwave, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Common question
Can the microwave run with a bad door switch?
It shouldn't, and bypassing the switch is unsafe. A technician should replace it.
Still showing dE / dE2?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Microwave Error Codes
Not seeing dE / dE2, or want to compare it against a different code on the display? Here's what these other common microwave codes mean.