Samsung · Microwave
SE
Keypad/shorted button error
What causes it
Stuck or shorted keypad button.
What it means in practice
A key on the keypad is stuck or shorted. Grease or moisture under the keypad is a common cause.
What to check before calling
- ✓Check the keypad for a stuck or sticky button.
- ✓Power-cycle by unplugging for 1 minute.
- ✓Unplug the microwave and wipe the keypad gently with a damp cloth.
- ✓Press each key to see if one sticks.
When to call a technician
If SE returns, the keypad likely needs replacing.
If those checks don't clear the SE code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your microwave, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Common question
Why does the keypad stick?
Moisture and grease can seep in over time and short a key.
Still showing SE?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Microwave Error Codes
Not seeing SE, or want to compare it against a different code on the display? Here's what these other common microwave codes mean.