Samsung · Refrigerator
5E / 5E1
Ice maker error
What causes it
Ice maker fan or sensor fault.
What to check before calling
- ✓Check that the ice maker's water line isn't frozen or kinked.
- ✓Power-cycle the fridge; if ice production doesn't resume, the ice maker module may need service.
What happens when you call us
If those checks don't clear the 5E / 5E1 code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your refrigerator, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Still showing 5E / 5E1?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Refrigerator Error Codes
Not seeing 5E / 5E1, or want to compare it against a different code on the display? Here's what these other common refrigerator codes mean.
- Samsung 22 C / 22 EDefrost sensor error
- LG Er FFFreezer sensor fault
- LG Er rFFridge sensor fault
- GE, Whirlpool & Sub-Zero Blinking light / panel alertMost GE, Whirlpool, and Sub-Zero refrigerators don't use a shared numeric fault code system
- Frigidaire SY EFEvaporator fan fault
- Frigidaire SY CECommunication error between the control board and display