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Samsung · Refrigerator

5E / 5E1

Ice maker error

What causes it

Ice maker fan or sensor fault.

What it means in practice

The ice maker's fan or sensor isn't working, so the ice maker may stop making ice. The refrigerator usually keeps cooling normally.

What to check before calling

  • ✓Check that the ice maker's water line isn't frozen or kinked.
  • ✓Power-cycle the fridge; if ice production doesn't resume, the ice maker module may need service.
  • ✓Unplug the refrigerator briefly to reset the control.
  • ✓Check for ice buildup around the ice maker and clear any blockage.

When to call a technician

If the code returns, the ice maker fan or sensor needs testing.

If those checks don't clear the 5E / 5E1 code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your refrigerator, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.

Common question

Is the rest of the refrigerator affected?

Usually not, since this code is specific to the ice maker. Watch the temperature to be safe.

Still showing 5E / 5E1?

Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.

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