GE · Washer
dE / dC
Door/lid not latched
What causes it
Lid lock/switch failure, or the door isn't fully closing.
What to check before calling
- ✓Firmly close the lid/door until it clicks.
- ✓Check the latch area for anything blocking it.
What happens when you call us
If those checks don't clear the dE / dC code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your washer, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Still showing dE / dC?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Washer Error Codes
Not seeing dE / dC, or want to compare it against a different code on the display? Here's what these other common washer codes mean.