Samsung · Washer
OE / 3E
Overflow or motor/drain error
What causes it
Drain hose kinked or clogged, or a failing drain pump.
What it means in practice
The washer can't empty its water in the time it expects, so it stops. A kinked or clogged drain path is the most common reason, and a weak drain pump is the next.
What to check before calling
- ✓Check that the drain hose isn't kinked and sits at the correct height (typically 30–96 inches).
- ✓Clear any visible clog in the drain hose or standpipe.
- ✓Open the pump filter (usually behind a small panel at the front bottom) and clear coins, lint and socks. Have a pan and towels ready.
- ✓Check that the drain hose isn't pushed too far into the standpipe, which can slow draining.
When to call a technician
If the hose and filter are clear and the washer still won't drain, the drain pump is likely failing.
If those checks don't clear the OE / 3E code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your washer, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Common question
Why does my Samsung washer show OE after every wash?
A recurring drain error usually means a partial clog or a pump that is wearing out. Cleaning the filter helps if it is clogged; if the code returns quickly, call for service.
Still showing OE / 3E?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Washer Error Codes
Not seeing OE / 3E, or want to compare it against a different code on the display? Here's what these other common washer codes mean.