Whirlpool & Maytag · Washer
F5 E2 / F5 E3
Door lock error
What causes it
Failed door lock/switch assembly on front-load models.
What it means in practice
The washer is reporting a problem with the door lock mechanism on a front-load model. The control can't confirm the door is locked or unlocked, so it won't continue.
What to check before calling
- ✓Make sure the door is fully closed and nothing is caught in the seal.
- ✓Power-cycle the washer at the breaker for 1 minute before restarting.
- ✓Close the door firmly and try the cycle again, making sure nothing is caught in the seal.
- ✓Unplug the washer for a few minutes to reset the control.
When to call a technician
If the code stays after a reset, the door lock assembly is likely to be at fault.
If those checks don't clear the F5 E2 / F5 E3 code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your washer, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Common question
Why does my washer say F5 E2 after a power flicker?
A glitch can leave the lock in the wrong state. A power reset sometimes clears it, but a recurring code points to a failing lock.
Still showing F5 E2 / F5 E3?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Washer Error Codes
Not seeing F5 E2 / F5 E3, or want to compare it against a different code on the display? Here's what these other common washer codes mean.