Samsung · Dryer
HE / hE
Heating error
What causes it
Failed heating element or thermal fuse.
What it means in practice
The dryer isn't producing the heat it should. The heating element or a thermal fuse is the typical cause, and a clogged vent can cause the fuse to fail.
What to check before calling
- ✓Check that the lint filter and vent aren't clogged — restricted airflow is the most common cause.
- ✓If lint is clear and it still won't heat, the heating element likely needs replacing.
- ✓Clean the lint trap and check the vent hose for kinks or blockages.
- ✓Make sure the dryer's breaker hasn't tripped halfway, which can leave the drum running without heat.
When to call a technician
If the vent is clear and there's still no heat, the element or thermal fuse needs testing.
If those checks don't clear the HE / hE code, it's usually a sign of a failed part rather than something to keep resetting. A technician runs a full diagnostic on your dryer, confirms the cause, and quotes the repair before any work starts. The $89 service call is waived if you go ahead with the repair, and parts and labor are covered by our 90-day warranty on parts & labor.
Common question
Why does my Samsung dryer run but not heat?
The motor and heater are separate circuits, so the drum can turn when the heater has failed.
Still showing HE / hE?
Same-day diagnosis and repair across Las Vegas, Henderson, and Summerlin. $89 service call, waived with repair.
Other Dryer Error Codes
Not seeing HE / hE, or want to compare it against a different code on the display? Here's what these other common dryer codes mean.